AI Is Killing SaaS Pricing: Lessons From 10k+ Customers | Prittam Bagani, VP of PM (Chargebee)

August 5th, 2025  |  Season 1  |  42 mins 43 secs

business, digital experience, product management, technology

Today, we’re talking with Prittam Bagani, VP of Product Management at Chargebee, where they have insight into how over 10,000 customers are optimizing their pricing models.

In this episode, we discuss:

• How AI is forcing companies to rethink pricing - and why usage-, outcome-, and agent-based models are the future
• Why OpenAI made over 100 pricing changes in a single year and what you can learn about agile pricing experimentation from it
• And how to build the necessary technical and product infrastructure to test pricing models in real-time across millions of users

How Lattice’s PM team built an AI Slack “Intern” | Neha Monga, CPO (Ex-Lattice)

July 31st, 2025  |  Season 1  |  27 mins 2 secs

business, digital experience, product management, technology

On today’s episode of LaunchPod AI, we’re talking with Neha Monga, former Head of Product at Lattice and has led product teams at Meta, Amazon, Expedia, and more

In this episode, we discuss:

The AI workflows that are table stakes for PMs now—and how to adopt them so you don’t fall behind

How Neha’s team used Figma Make + Claude to spin up high-fidelity prototypes, gather customer feedback fast, and slash validation time with design and engineering

And the PM “intern” they built inside Slack to instantly surface insights from their massive customer feedback library

How Zuora is Betting on Retention-Led Growth | Ken Houseman, VP of Product (Zuora)

July 29th, 2025  |  Season 1  |  36 mins 58 secs

business, digital experience, product management, technology

Today on LaunchPod, we’re talking with Ken Houseman, VP of Product at Zuora.

In this episode, we discuss:

• Why even a 0.1% increase in churn can cause huge losses, and how to turn retention into a growth engine
• How Zuora made payments so valuable that customers want to pay more - boosting revenue, margins, and customer retention
• And how Ken used AI to slash prototyping time and unlock faster, smarter product development

Inside Apartment List’s AI-Powered Product Team | Sierra Hahn-Ventrell, Dir. of PM (Apartment List)

July 24th, 2025  |  Season 1  |  31 mins 8 secs

business, digital experience, product management, technology

Today on LaunchPod AI, we’re talking with Sierra Hahn-Ventrell, Director of Product Management at Apartment List. In this episode, we discuss how they:

*Analyze customer interviews with ChatGPT, even uncovering a missed insight that led to a full product strategy reset
*Built an AI Slack bot to flag issues in a new customer-facing tool before they become big problems
*And transformed sales enablement and automated documentation using NotebookLM and Claude

Growing to 42 Million Users: Audiomack's Growth Playbook | Charlie Kaplan, VP of Product (Audiomack)

July 22nd, 2025  |  Season 1  |  33 mins 55 secs

business, digital experience, product management, technology

Today, we’re talking with Charlie Kaplan, VP of Product at Audiomack about Product Market Fit and how to tell if you’ve got it or not

In this episode, we discuss:

• How he drove 50x user growth at Cymbal, and why that still didn’t matter because they lacked strong fit
• The story of how he launched Audiomack’s product org and scaled to 42M MAUs, on the back of strong product market fit
• How he transformed failed features into new revenue streams—helping Audiomack grow into a platform big enough to host Taylor Swift, Kendrick Lamar, and more

The 4 Essentials of Killer Product Storytelling | Lanie Schenkelberg, VP of Product Marketing (Inovalon) | LaunchPod

July 15th, 2025  |  Season 1  |  32 mins 15 secs

business, digital experience, product management, technology

Today, we’re talking with Lanie Schenkelberg, former product manager and current VP of Product Marketing at Inovalon.

In this episode, we discuss:

• The 4 essential elements of compelling product storytelling
• How to spot weak messaging - and what strong positioning really looks like
• How Lanie’s team led a storytelling overhaul that contributed to Inovalon’s growth

Designing AI for the ICP That Doesn’t Trust New Tech | Deepti Mehtani, VP, AI (NextGen) | LaunchPod| Deepti Mehtani, VP, Clinical & AI Solutions (NextGen) | LaunchPod

July 8th, 2025  |  Season 1  |  33 mins 10 secs

business, digital experience, product management, technology

Today, we’re talking with Dr. Deepti Mehtani, VP of Clinical and AI Solutions at NextGen Healthcare.

In this episode, we discuss:

• How Dr. Mehtani’s team proved AI can be trusted with sensitive medical data - So why are you avoiding it in your own product?
• The key lessons behind NextGen’s AI that turns doctor-patient conversations into medical-grade, accurate, structured data
• And how Deepti and her team won over skeptical doctors and turned them into AI champions - saving them hours per day in the process

How to scale $0 to $25M ARR | Michael Park, VP of PM (Buffini & Co) | LaunchPod (Repeat)

July 1st, 2025  |  Season 1  |  43 mins 53 secs

business, digital experience, product management, technology

Today, our guest is Michael Park, VP of Product and Project Management at Buffini and Company.

In this episode, Jeff talks to Michael about:

• His six lessons from scaling product from zero to $25M ARR
• The nuance that comes with the “founder mode” discussion
• And what a self-imposed sabbatical taught Michael about product leadership.

Automating PRDs and Beyond with AI | Roman Gun, VP of Prod. (Zeta Global) | LaunchPod AI

June 24th, 2025  |  Season 1  |  29 mins 45 secs

business, digital experience, product management, technology

We're excited to kick off a new show focusing on the real-world AI applications that product teams are using to become faster, more efficient, and smarter.

Jeff has been traveling across the country meeting product leaders, and he keeps having the same conversation: every product person wants to know how their peers are using AI in their teams and their workflows.

So we’re bringing you those conversations about how your peers are using AI in their day-to-day to move faster and more efficiently than ever before.

In our first episode, we’re welcoming back Roman Gun, VP of Product at Zeta Global. In this episode, we talk about:

• The prompting and workflow orchestrations Roman created to automate writing PRDs, one of the most disliked tasks of product managers, and how he has made them into living, breathing documents that initiate collaboration
• The AI communities and platforms he uses, including Reddit and Discord, to stay ahead, learn new tricks, and gain early access to the best new tools
• And Magic...not actual magic, but we have a little fun with Roman’s side-project centered around Magic: The Gathering, and how he built tools to prototype new decks and beat players with far more experience

How To Modernize Million-User Products | Kamal Srinivasan, SVP of Product (Alludo) | LaunchPod

June 17th, 2025  |  Season 1  |  40 mins 49 secs

business, digital experience, product management, technology

Today on the pod, we’re talking with Kamal Srinivasan, SVP of Product Development at Alludo.