VP of Marketing at LogRocket.
Jeff Wharton has hosted 26 Episodes.
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Navigating product teams and tech stacks with Nancy Wang, SVP
June 4th, 2024 | Season 1 | 41 mins 20 secs
business, digital product experience, product management, technology
Today, our guest is Nancy Wang, Senior Vice President, Product Operations at Hilton Grand Vacations (HGV), a market leader in the vacation ownership industry.
Nancy spent the last decade of her career working at Alert Logic, a comprehensive cybersecurity portfolio now owned by Fortra, beginning as a lead system engineer. Nancy worked her way up to principal engineer before taking on product management responsibilities and, ultimately, becoming Vice President of Technical Product Management. In her tenure, Nancy led the Alert Logic MDR product’s scale from 0 to 80 million MRR within two years.
On today's episode, LogRocket's VP of Marketing, Jeff Wharton, talks to Nancy about how she leveraged her engineering background to excel in product roles, her strategic approach to building and leading a comprehensive product operations team at HGV, and the importance of planning, transformation, open-mindedness in acquisitions, and continual improvement.
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Aligning the physical and digital with Christine Kuei, Dir. of Product Management
May 7th, 2024 | Season 1 | 29 mins 37 secs
business, digital product experience, product management, technology
Today, our guest is Christine Kuei, Director of Product Management at Forever 21. Christine started her career in email marketing at Experian, and her natural curiosity about digital customer behavior propelled her transition into product management. Christine has since worked in a range of industries including B2B SaaS, ecommerce and fintech, and led product organizations at Chipotle and PetSmart before moving to Forever 21.
On this episode, LogRocket's VP of Marketing, Jeff Wharton, talks to Christine about the challenges and strategies involved in aligning digital transformations with physical customer experiences, using user research to enhance customer loyalty, tackling product management obstacles, and optimizing team dynamics for successful outcomes.
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Redefining product development in SMB fintech with Alo Mukerji
April 23rd, 2024 | Season 1 | 36 mins 56 secs
business, digital product experience, product management, technology
Today, our guest is Alo Mukerji, VP of Product at WaveHQ, which develops money management software for small business owners.
Driven by a genuine love for small and midsize businesses, Alo has worked in product leadership roles at Constant Contact, Buildium (acquired by RealPage), Toast, and Privy (acquired by Attentive). Alo’s specialties include creating frictionless product experiences and increasing revenue through pricing models and new product lines.
On today's episode, LogRocket's VP of Marketing, Jeff Wharton, talks to Alo about driving innovations at a fintech company, focusing on SMBs, and the importance of rapid innovation.
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The end of MVPs and prioritizing accountability with Jason Penkethman, CPO
April 16th, 2024 | Season 1 | 42 mins 8 secs
business, digital product experience, product management, technology
On today's episode, LogRocket's VP of Marketing, Jeff Wharton, talks to Jason about emphasizing the importance of a go-to-market perspective, customer interaction, the importance of accountability, and leadership challenges like team alignment and data-driven decisions.
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Product success through community engagement with Michael Liss, VP
April 9th, 2024 | Season 1 | 44 mins
business, digital experience, product management, technology
Today our guest is Michael Liss, Vice President of Product at the New York Post.
Michael has been at the Post for the last 10 years, and has worked in several sectors of media throughout his career, including book publishing, digital marketing, journalism, and media production. In his current position, Michael plays a leading role in all digital initiatives for New York Post, Page Six, and Decider.
On today's episode, LogRocket's VP of Marketing, Jeff Wharton, talks to Michael about product management in media, the importance of the user and editorial experiences, and how bolstering community engagement was successful for the Post.
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Outcomes over outputs with Karla Fiske, VP
March 26th, 2024 | Season 1 | 36 mins 13 secs
business, digital experience, product management, technology
Today, our guest is Karla Fiske, Vice President of Product Management at Tebra.
Having previously led customer-centric product orgs at Experian, Arbonne, and Chipotle, Karla stepped in as the first VP of Product for Tebra’s Patient Experience division in June 2022 and quickly garnered cross-functional support for a unified product roadmap designed to mesh two merging companies into an end-to-end SaaS healthcare solution for SMBs.
On today's episode, LogRocket's VP of Marketing, Jeff Wharton, talks to Karla about her experience with mergers, particularly her role in integrating platforms at Tebra; the significance of communication, objective setting, and focusing on outcomes over outputs; and the 'product placemat' strategy to prioritize and communicate projects effectively across departments to minimize escalations and align organizational objectives.
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Navigating regulations with customer-centricity with Sai Vishnubhatla, CFA
March 12th, 2024 | Season 1 | 36 mins 33 secs
business, digital experience, product management, technology
Today, our guest is Sai Vishnubhatla, Head of P&C Innovation at USAA, and, at the time of recording, previously VP of Product at Hippo Insurance, where he led the product management teams responsible for launching products across acquisition, growth, and activation, as well as for building best-in-class pre- and post-purchase customer experiences
On today's episode, LogRocket's VP of Marketing Jeff Wharton, talks with Sai about how Sai decided to pursue his CFA and how it impacted how he looks at product, what it's like working in a highly regulated industry, and how to simultaneously and effectively serve customers and the business at large.
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Big product bets with Kristin Dorsett, CPO
March 4th, 2024 | Season 1 | 32 mins 58 secs
business, digital product experience, product management, technology
Today, our guest is Kristin Dorsett, Chief Product Officer at Viator, a Tripadvisor company and online marketplace for travel experiences.
On today's episode, LogRocket's VP of Marketing Jeff Wharton talks with Kristin about how knowing her customer well helped her forge a path into product management, cultivating a portfolio of different strengths, how she plans and executes big-bet projects, and how she leveraged voice-of-the-customer data to drive impactful product changes.
Kristin was previously in product leadership at Tripadvisor and, earlier in her career, held several roles at HomeAway developing products and services for vacation rental owners and property managers.
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Real-world AI products with Roman Gun, VP of Product
March 4th, 2024 | Season 1 | 33 mins 10 secs
business, digital experience, product management, technology
Today, our guest is Roman Gunn, vice president of product at Zeta Global, a cloud-based marketing technology company that focuses on multi-channel marketing tools.
On today's episode, LogRocket's VP of Marketing Jeff Wharton talks with Roman about addressing real customer problems with AI, utilizing a workback plan focused on a design north star, how Rick Rubin influenced Roman's own first principles thinking, and how to create products that can be elegant enough to solve everyday problems, but flexible enough to also solve the advanced problems. So here it is, our conversation with Roman Gun.
Before Zeta, Roman's eclectic background includes chief innovation officer at Fevo, senior product manager at Submersive Media, founder and head of product for GivingBell, and so much more.
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Accelerated product innovation with Ryan Johnson, CPO
March 4th, 2024 | Season 1 | 37 mins 52 secs
business, digital experience, product management, technology
Today, our guest is Ryan Johnson, Chief Product Officer at CallRail, where he focuses on developing best-in-class technology solutions to solve real-world problems.
On today's episode, LogRocket's VP of Marketing Jeff Wharton talks with Ryan about how to continue listening to customers even when scaling quickly, how to manage and apply customer data, and how to balance accelerated innovation with quality.
Ryan previously held leadership positions at Banjo (now MiiM), a movement intelligence company, and Vitrue, a social marketing and engagement platform that was acquired by Oracle during his tenure. He has experience in a variety of sectors, including online marketing, education, legal, financial services, and retail.