What Do You Do When AI Agents Replace Your Human Users? | Brandon Harris, VP of Product (Pantheon)

September 15th, 2026  |  Season 2  |  32 mins 44 secs

business, digital experience, product management, technology

Every day, more of your traffic isn't human. AI agents show up, grab what they need, and leave — and YOU pay to serve every visitor, whether they see your brand or not.

Today’s guest has seen this from both sides. Brandon Harris is VP of Product at Pantheon, the WebOps platform behind a huge slice of the WordPress and Drupal world. But before that, he was sending the bots — at Wiser, where his team scraped millions of pages a day to power retail pricing intelligence.

His take: agents aren't killing the web. They're just the next way information travels — and the companies that adapt are about to pull way ahead of the ones that don't.

In this episode, Brandon shares:

• How AI is turning the whole web into one giant CMS — and quietly rewriting the job of anyone who publishes content
• Plus, why visits are the new impressions, why trying to keep agents out is the modern-day version of blocking Google from indexing your site — and what to do instead