Ambiguous, unclear, challenging, daunting, or "impossible"... that's my kind of challenge.
Led major initiatives across commerce, order to cash, record to report, tax, treasury and many other finance operational areas.
Orchestrated diverse teams within enterprise software and SaaS environments
Sponsored and led enterprise Agile methods to optimize product development, management, and strategic outcomes.
Executed Profit and Loss (P&L) management with a distinct focus on organizational leadership.
Continuously commits to Diversity, Equity, Inclusion, and Accessibility (DEIA) in leadership.
Ken Houseman has been a guest on 1 episode.
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How Zuora is Betting on Retention-Led Growth | Ken Houseman, VP of Product (Zuora)
July 29th, 2025 | Season 1 | 36 mins 58 secs
business, digital experience, product management, technology
Today on LaunchPod, we’re talking with Ken Houseman, VP of Product at Zuora.
In this episode, we discuss:
- Why even a 0.1% increase in churn can cause huge losses, and how to turn retention into a growth engine
- How Zuora made payments so valuable that customers want to pay more - boosting revenue, margins, and customer retention
- And how Ken used AI to slash prototyping time and unlock faster, smarter product development