I lead Product Management, Documentation, and Learning at Zuora, where I’m proud to own our quote-to-cash product experience. My mission is to empower, unblock, and help teams shape their own product destiny.

Over the years, I’ve fallen in love with the complexity, nuance, and sheer grit of B2B SaaS. For 20+ years, I’ve lived at the intersection of product management, product marketing, pre-sales, and strategic partnerships — all with the goal of matching problems with solutions.

Some of the things that get me out of bed in the morning (even if no one in my house gets it):

If you’re into product, platforms, or finding humor in Jira dashboards, let’s connect!

Shakir Karim has been a guest on 1 episode.